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1. Products will only be delivered to UK addresses. 2. Order will only be shipped once payment has completed. 3. All shipping will be Recorded First Class Royal Mail (1-3 Working days). 4. Products will usually be shipped within 24 hours of an order being received. If a product is not ordered on a weekday, please allow 24 hours from the next weekday for dispatch. 5. We are not responsible for delays in the Royal Mail delivery system, that we have no control over. 6. Allow 5 working days for delivery. 7. Items must be signed for on delivery. We are not responsible if you are not present at time of delivery. Please make sure that someone will be present at delivery address given.
Accepted Methods of Payment
The following are accepted: Visa, Discover, Mastercard, American Express, Switch Solo. All card payments are carried out over a secure server, and no details will be shared.
Returns
Returns are only accepted in the case of faulty products or incorrect orders being sent in our error, if we are notified within 14 days of your order being made. Returns will not be accepted if the product has been worn or soiled, and is not in its original condition.
If any items are to be returned, an email must be sent to returns@dogsportif.co.uk before any further action is taken. Full order details and reason for return must be included in the email.
Returns made without prior notification and confirmation from DogSportif.co.uk will not be accepted, so please make sure an email is sent as requested.